Innowell – Learning Academy
Getting started with Innowell

Welcome to the
Learning Academy

Whether you’re using Innowell, introducing it across your service, or exploring it as a client, the Learning Academy is designed to help you build confidence at your own pace. Begin with a quick 2-minute overview, then access step-by-step guides whenever you need them.

Explore the guides
Innowell – Learning Academy Guides

Choose the path that best fits you

Using Innowell with your clients

Day-to-day guides For Clinicians
How Innowell fits into your day
01

A day in the life of using Innowell

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Staying connected between sessions
01

Reviewing client updates and prioritising follow-up

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02

Noticing and actioning safety notifications

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03

Innowell care option resources

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Managing Innowell across your service

Account management For Managers Admins Lead Clinicians
Getting clients started with Innowell
01

Introducing Innowell to a client

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02

Inviting clients (Admins)

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03

Inviting and assigning clients (Lead Clinician)

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04

Keeping clients in view while they wait for care

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Settings & permissions
01

Understanding roles and permissions in Innowell

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Support with rolling out Innowell

Implementation guides For New Partners
01

As a multi-site organisation

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02

As a sole operator

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Getting started with Innowell App

Day-to-day guides For Clients
Getting started
01

Getting invited and setting up

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02

Finding your way around

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03

How to answer an assessment

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Working with your care team
01

Working together with your clinician

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