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How to answer an assessment

For: ClientsSharing how you’re doing: Getting started
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Complete an assessment and ask for help

Assessments are sets of questions that help you and your care team understand how you’re doing. Some take just a minute; others are a bit longer, depending on what’s being asked. There are no right or wrong answers.

Why assessments matter

Assessments aren’t just for your care team, they’re for you too. Answering regularly and honestly helps you see your own progress over time, not just at your next appointment. It also gives your care team a clearer picture, in your own words, so your time together can focus on what matters most to you.

Good to know: These questions come from established clinical tools, the same kind of instruments used across mental health care more broadly. That means the wording is sometimes a bit more formal or clinical than everyday language. If a question feels oddly worded or overly formal, that’s normal, just answer it as best fits how you’ve genuinely been feeling.

Starting an assessment

When you have an assessment to complete, you’ll see it on your home tab, or under the Assessments tab on the Requested list. Each card tells you what the questions cover and roughly how long they take. Select one to begin.

The Assessments tab lists what’s been requested, with a short description and time estimate for each. Switch to “Latest Results” to see your completed ones.

Before the questions start, you’ll see a few reassuring details: roughly how long it takes (often around a minute), that it’s secure and confidential, and that your answers are saved automatically as you go.

Work through one question at a time. A progress bar shows how far you’ve come, and you can Skip, Save and Exit, or move to the next question.

Before the questions start, you’ll see a few reassuring details: roughly how long it takes (often around a minute), that it’s secure and confidential, and that your answers are saved automatically as you go.

Answering the questions

Work through the questions at your own pace. There are no right or wrong answers — sharing how you’ve really been feeling helps your care team understand how you’re doing and what support might be useful.

Tip  You can complete a summary assessment in your own time, on the day before your session, or together with your clinician – whatever feels easiest for you. It’s worth agreeing with your clinician how often to check in.

Asking for support

If you’d like help with an assessment, you can request support so your clinician knows you’d like a hand.

Sign in with your email and password. “Forgot password?” resets it; “Create account” is for setting up with an invite code.

Submitting

When you’ve finished, submit your answers. Your responses update your Health Snapshot so you and your clinician can see how things are tracking.