Innowell Cliniko Integration

No retyping.

Innowell assessment results filed into your Cliniko system

Innowell’s Cliniko integration connects measurement-based care to the practice management software your allied health or mental health clinic already uses. Search for a client, pick the matching Cliniko record, and their details fill in automatically.

Talk to us about
Meet Cliniko

Practice management, built around clinical care.

Cliniko is cloud-based practice management software built for allied health and mental health clinicians. It was founded in Melbourne in 2011, when an osteopath grew frustrated with her clinic’s software and a developer set out to build something simpler. Today, practices around the world use Cliniko to manage appointment scheduling and online bookings, treatment notes, telehealth, and invoicing and payments in one place.

Like Innowell, Cliniko was built in Australia by people close to clinical practice. Through our integration, clinicians can bring measurement-based care into the system they already use to run their practice. Client details prefill from Cliniko, and completed assessments are filed straight back to the client’s record.

Appointments & bookings Treatment notes Telehealth Invoicing & payments

& Innowell

Find a client in Cliniko

First name: Alex

Last name: Morgan

Date of birth: 14 / 05 / 1990

Alex Morgan

14 May 1990 · Matching record

Select

Search requires an exact first name, last name and date of birth match. The clinician picks from the results.

Completed Innowell assessment → Cliniko

Mental health assessment report.pdf

Attached to Alex’s Cliniko file

Illustrative workflow · Example client details

How it works

Innowell + Cliniko. One seamless workflow.

Connecting Cliniko is a one-off step: a practice admin completes it once per clinic during setup. Clinicians never see this step and don’t need a separate login for it. Completed assessment reports appear as an attachment on the client’s file in Cliniko, alongside any other documents uploaded for that client.

1

Practice admin · One-off setup

Create API key in Cliniko

Your practice admin creates an API key in Cliniko to connect the clinic’s account.

2

Practice admin · Once per clinic

Cliniko Setup in innowell

The admin enters the key in Innowell’s EMR integrations settings and connects. Clinicians never see this setup step.

3

Clinician · Everyday use

Assessment in Cliniko

In Innowell, search for and select the exact matching client, then invite a mental health assessment. Once the client completes it, the report is attached to their Cliniko file.

Three steps: create an API key in Cliniko, connect it in Innowell, and reports land on the client file in Cliniko
Workflow
Cliniko client detailsInnowellInnowell assessment reportsCliniko
Integration demo
&

From client search
to a filed assessment.

Innowell & Cliniko · Integration walkthrough

Benefits

Better together.

The Innowell Cliniko integration is built for mental health practices that already run on Cliniko. Your practice admin connects it once. From then on, clinicians send mental health assessments without retyping client details, and completed reports are attached to the client’s record in Cliniko automatically.

Connect once per clinic

Your practice admin connects the integration once. It’s built for mental health practices that already run on Cliniko.

No retyping client details

From then on, clinicians send mental health assessments without retyping the client details held in Cliniko.

Reports filed automatically

Completed assessment reports are attached to the client’s record in Cliniko automatically.

Get started

Talk to us about Cliniko

Talk to our team about connecting Innowell and Cliniko for your clinic. We’ll walk you through setup and answer your questions.

FAQ

Frequently asked questions

Yes. A practice admin creates an API key in Cliniko, then enters it in Innowell’s EMR integrations settings and connects. It’s a one-off step, done once per clinic.
No. Setup is done once per clinic by your practice admin. Clinicians never see this step and don’t need their own separate login for it.
Mental health practices that use Cliniko as their practice management software and want to use Innowell for measurement-based care without leaving the system they already work in.
No. When adding a client to Innowell, clinicians search by first name, last name and date of birth, pick the matching Cliniko record, and the client’s details fill in automatically.
Once a client finishes their assessment, the report is attached to their file in Cliniko automatically, alongside any other documents uploaded for that client. There’s nothing to download, print or upload by hand.